The Box (“Company”, “our”, “us”, or “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy (this “Policy”).
This Policy describes the types of information we may collect or that you may provide when you visit, purchase, register with us, access, or use our Website (thelondonbox.com), mobile applications, social media accounts, or other interactive services operated by us. This Policy applies to all interactions you have with us, including customer service communications.
We collect, use, and store your personal information to ensure that we can provide you with various services and offer you a personalized experience online. We will keep your personal information confidential at all times and only collect, use, and store it in accordance with this Privacy Policy and UK GDPR standards.
We collect various levels of personal information on our Website:
Guest Browsing: If you are not a registered user, you browse our Website as a guest. We do not collect personal information from guests, but we do collect technical statistics, including IP addresses, browser type, and workstation type. This information helps us improve our website compatibility and user experience.
Registered Users: When you register on thelondonbox.com, we collect information such as your name, billing/shipping address, email address, and phone numbers. This allows us to provide features like email updates, responses to inquiries, and priority for limited edition items.
Order Fulfillment: To process an order, we collect necessary information including payment/credit card details. Your credit card number and security code are used only to process the transaction and are not stored on our servers.
Business Operations: We collect information regarding ordinary business transactions, delivery addresses, and characteristics of products purchased to improve our service offerings.
When you use our Website, certain third parties may use automatic information collection technologies (such as cookies or beacons) to collect information about you or your device. These may include:
Analytics companies (e.g., Google Analytics)
Advertisers and ad networks
Social media platforms
These third parties may use tracking technologies to provide you with interest-based (behavioral) advertising. We do not control these third parties’ tracking technologies. For questions regarding targeted content, please contact the responsible provider directly.
We use the personal information you provide for the following purposes:
Service Provision: To answer questions, provide product recommendations, maintain your shopping cart, and fulfill orders (including security and payment verification).
Marketing: The Box will send you special offers and promotions via email, SMS, or RCS if you are an existing customer or if you have provided explicit consent.
You have the right to review, update, or request the deletion of your personal information held by us.
Unsubscribe: You can opt-out of email marketing at any time using the "Unsubscribe" link in our emails.
Direct Requests: To opt-out of postal, SMS, or RCS marketing, or to request a record of your data, please contact us.
For any questions regarding this Privacy Policy or our data practices, please reach out to us:
Website: thelondonbox.com